Shipping policy

Last updated: July 28, 2026

Where We Ship

We ship to all 50 US states and the District of Columbia, including PO boxes and APO/FPO addresses. We do not ship internationally at this time.

Every Selenewell supplement is made, labeled, and shipped from an FDA-registered, cGMP-compliant facility in the United States.

Processing Time

Our supplements are labeled and packed for you after you order, not pulled from a shelf. Orders are prepared within 2–5 business days (Monday through Friday, excluding US federal holidays). You will receive an order confirmation right away, and a shipping notification with tracking as soon as your parcel leaves the facility.

Delivery Time

Once shipped, orders travel by USPS and typically arrive in 2–4 business days.

Most orders arrive within 4–9 business days of ordering, counting preparation and transit.
Delivery estimates are estimates, not guarantees. Carrier delays happen, particularly around US holidays and severe weather.

Shipping Costs

$4.95 flat rate on orders under $50.
Free shipping on orders of $50 or more, applied automatically at checkout.

No customs duties or import fees apply: your order ships domestically within the United States.

Order Tracking

Every shipment includes tracking. Tracking can take up to 24 hours to show its first scan after you receive the notification. If your tracking has not updated for more than 7 days, or your order has not arrived within the estimated window, email us at selene@arteco-consulting.com with your order number and we will investigate with the carrier.

Lost, Stolen, or Damaged Packages

If your package arrives damaged, is lost in transit, or is marked delivered but never showed up, contact us within 30 days of the estimated delivery date with your order number and, where relevant, a photo. We will send a replacement or issue a full refund at no cost to you.

Address Changes and Undeliverable Packages

Orders enter production quickly, so contact us as soon as possible if you need to correct your address. We can usually update it within the first couple of hours after checkout, but not once the order has been prepared.

If a package is returned to us because the address was incorrect or incomplete, or because it went unclaimed, we will reach out to arrange reshipment. Reshipment costs for an incorrect address provided at checkout are not covered by our shipping guarantee, though we will always try to find the fairest solution with you.

Split Shipments

Bundles such as The Night Ritual or The Full Rhythm are packed as individual products and occasionally travel in more than one parcel. If one part of your order arrives before another, the remaining tracking numbers are in your shipping emails.