FAQ — Shipping, Products & Returns

Orders & shipping

Where do you ship?

We ship to all 50 United States and Washington D.C. We don't ship internationally at this time.

How much is shipping?

Standard shipping is $4.95, and it's free on orders of $50 or more. Your order is labeled and packed for you within 2–5 business days, then shipped from a US facility with tracking.

When will my order arrive?

Most orders arrive within 4–9 business days of ordering: 2–5 business days to prepare your order, then 2–4 business days in transit with USPS. You'll get a tracking link the moment it ships.

Products

Are your supplements made in the USA?

Yes — all Selenewell supplements are manufactured in the United States in FDA-registered, cGMP-compliant facilities, using domestic and globally sourced ingredients. Read more on our Quality & Testing page.

Can I see what's in each product?

Always. Every label lists every active ingredient and its exact dose. The one exception is our probiotic, where the four strains sit in a blend as they do in essentially every probiotic sold: there we name each strain and its strain code and print the total CFU. More on our Quality & Testing page. A certificate of analysis for your batch is available on request.

How long until I notice a difference?

It depends on the product and the person. As a general rule: give any supplement 4–8 weeks of consistent daily use. Supplements support your body's normal functions gradually — anything promising overnight results isn't being honest with you.

Can I take Selenewell products together?

Our products are designed to complement each other — that's the idea behind our suggested pairings. That said, everyone's situation is different: check with your healthcare professional, especially if you take medication.

Are your products safe during pregnancy?

Some of our products are not suitable during pregnancy or nursing — Women's Vitality Formula in particular should not be used if pregnant or nursing. Always read the label and consult your healthcare professional first.

Returns & payment

What's your return policy?

30 days from delivery. Unopened products can be returned for a refund, and if the first product you try isn't right for you we'll refund it without asking you to ship an opened bottle back. Anything damaged, defective, or missing is replaced or refunded in full. See the full refund policy.

What payment methods do you accept?

Visa, Mastercard, American Express, Shop Pay, and more — all processed securely through Shopify Payments.

Who is behind Selenewell?

Selenewell is operated by Arteco Consulting SL. You can read our story on the About page and reach a real human at selene@arteco-consulting.com.